Zappos is an unusual company - in a good way.
Zappos — March 24, 2010 — "Our shipping is so fast, you don't even have time to get yourself emotionally ready."
They have a whole series of these on YouTube: http://www.youtube.com/watch?v=oGn0BPtr7NQ
Tony Hsieh is Zappos CEO and this is his Twitter account: http://twitter.com/ZAPPOS
This is Zappos VIP signup page: https://secure-vip.zappos.com/vipSignIn.do
Tony Hsieh's book is called Delivering Happiness and the website is here: http://www.deliveringhappinessbook.com
I signed up to review the book and Tony was kind enough to send me a pre-print copy.
Related:
Meet The Zappets!
6pm.com Pricing Mistake for one day at the cost of $1.6 million
Experienced happiness is largely set by personality, it will temporarily respond to changing circumstances. The Lancet, 2010. http://goo.gl/ot3Kx
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